Our Professionals


Dr. Nancy Duncan, AuD

Dr. Duncan is a 1991 graduate of Somerset High School. She attended Worcester State College and received a Bachelor of Science degree in Communication Disorders and Psychology in 1995. Nancy then obtained her Master of Science degree in Audiology in 1997 from the University of Arkansas for Medical Sciences in Little Rock, Arkansas. After graduating, Nancy worked for several private Audiology practices in Arkansas, Massachusetts, and Rhode Island before opening Duncan Hearing Healthcare in 2003, which has allowed her to use her expertise in rehabilitative audiology and individualized patient care. She received her Clinical Doctorate in Audiology at the Pennsylvania College of Optometry (now Salus University) in 2005. Dr. Nancy Duncan specializes in Tinnitus evaluation and management as well as Balance and Dizziness disorders. Dr. Duncan resides in Somerset with her husband, Andy, and son, Cooper. On most weekends, Nancy can be found on the baseball field cheering Cooper’s team on to another tournament. Dr. Duncan can be contacted via email at Nancy@duncanhearing.com.


Jacqueline Stagg, HIS, AUDA

Jacqueline joined the staff at Duncan Hearing Healthcare in 2011. She is a licensed Hearing Instrument Specialist and Audiologist Assistant in Massachusetts. Jacqueline is a 2005 graduate from Bridgewater State College with a Bachelor’s Degree in Spanish. She also fulfilled her requirements through the Communication Disorders program at Bridgewater State College to be licensed as an Audiologist Assistant in 2008. She then earned additional licensure as a Hearing Instrument Specialist and is also the Practice Manager at Duncan Hearing Healthcare. Jacqueline is originally from Wellfleet, MA and currently resides in Middleboro with her husband, Bryan. She enjoys spending time by the lower cape beaches, playing music, painting, and gardening. She can be reached via email at Jacqueline@duncanhearing.com.


Dr. Alicia O’Sullivan, AuD

Alicia started at Duncan Hearing Healthcare as a student extern from University of Connecticut in 2012. She earned a Bachelor’s Degree in Communication Disorders from Bridgewater State University in 2010. Alicia then went on to pursue a graduate degree and received her Clinical Doctorate in Audiology in May of 2015 from the University of Connecticut. Alicia enjoys doing pediatric fittings and currently resides in her home town of Abington. Alicia can be found running in races on the weekends, participating in triathlons, and playing soccer. She can be reached via email at Alicia@duncanhearing.com.


Kimberly Duclos - Patient Care Coordinator

Kimberly became a member of the Duncan Hearing Healthcare team in September of 2016. She brings an extensive background in customer service as well as several years of food service business management experience. Kimberly studied Health Sciences from 2010 to 2015 at both Bristol Community College and New England Institute of Technology. She currently resides in Swansea with her daughter and fiancé. Kimberly enjoys spending time with her family, baking cookies, and utilizing her creative talents to brighten the day for everyone around her. She can be reached via email at Kimberly@duncanhearing.com or by calling the office at 508-674-3334.

Lisa Tivnan

Lisa Tivnan - Patient Care Coordinator

Lisa has been a Patient Care Coordinator at our Hyannis location for several years. She is originally from Shrewsbury, MA and spent summers on the cape since childhood. She spent several years living in both California and Florida and currently resides in Yarmouth. Lisa has an extensive background in business management as she was part owner of a truck repair shop and also ran her own salon. She also studied Speech Language Pathology at Umass Amherst and has worked in a variety of fields which has allowed her to bring her customer service and patient oriented expertise to Duncan Hearing Healtcare. Being an outdoor enthusiast, you can find Lisa enjoying a walk on the cape beaches or swimming in one of the local ponds. Lisa is a grandmother of 3 grandkids and she loves spending time with her family and friends. You can reach Lisa by calling the office at 508-862-0255 or via email at Lisa@capecodhearingaids.com.

Maria Sousa

Maria Sousa - Patient Care Coordinator

Maria is a Patient Care Coordinator in our Fall River location and comes to us with an extensive background in customer service. She is a graduate of the Office Support program at Bristol Community College and contributes her knowledge and customer service expertise in helping our patients with anything they need from our front office. Maria is a Fall River native and also speaks Portuguese. Outside of work, she can be found painting or spending quality time with her family, her daughter, and her adorable little dog, Gizmo. Maria can be reached via email at Maria@duncanhearing.com or by calling the office.

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Why Choose Us

  • We Believe an Educated Patient is a Satisfied Patient
  • Our Experience Gives You Confidence to Take the First Steps toward Better Hearing
  • Comprehensive Testing Ensures We Understand Your Unique Level of Hearing Loss
  • State of the Art Hearing Aids Mean You Can Optimize Your Ability to Hear
  • Exact Fittings and Programming Guarantee Your Satisfaction
  • Exceptional Follow-Up Care Gives You Ongoing, Personalized Customer Service